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Member/Login

• How do I sign up for membership?
• Can not receive the verification code email
• How do I change my password?
• I don't remember the password.
• How can I withdraw from membership?
• Is it possible to rejoin after withdrawing membership?

Live Event

• What are the supported browsers and OS environments?
• Can you tell me more about the support message?
• Can I turn off my camera and microphone?
• Who is exposed to my camera screen?
• If I gain microphone permission to speak, will only the streamer be able to hear my voice?
• I want to know more about the board function.

Buy Tickets

• What payment methods are available for buy tickets?
• Is it possible to change the payment method for reserved tickets?
• I entered the wrong phone number when I paid for the ticket. How can I change my phone number?
• How is VIP ticket different from A ticket?

cancellation/refund

• How can I cancel my ticket after making a reservation?
• Ticket Cancel and Refund Policy