Name of the company
STAYGE Labs, Inc.
Sales responsible representative officer
CEO: Baeg, Myunghyun
Company office address
(04538) 6F, 20, Myeongdong 11-gil, Jung-gu, Seoul, Republic of Korea
Contact Information
Customer support email : linc@stayge.zendesk.com
Phone Number : +81-80-3255-9204
Business Hours : 9:00 AM - 6:00 PM
Payment methods
VISA, Master, JCB, Amex, Discover, Union Pay, PayID, FPS Hong Kong, Alipay
Cancel & Refund Policy
1) If the live event is canceled or postponed to a later date.
- Full refund
2) Cancellation and Refund for a simple change of mind
- Cancellation requests must be made at least 3 days (72 hours) before the event.
- Until 3 days prior the live event: full refund
- Until 2 days prior the live event: no refund
There is no cancellation fee deducted for ticket cancellation.Depending on the payment method, it may take between 1 and 30 business days from the date of cancellation request to the date of refund. Please contact the payment method’s Customer Service for more information and questions.
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