Can not receive the verification code email

If you have not received the verification code after pressing the ‘Send code’ button, you can try the guide below to solve the issue.

1) Check the email address

    If the input email is not correct, you can not receive the verification code.

2) Check the mailbox limitation

    If you use all the inbox capacity, you may not be able to receive emails.

3) Check the spam/junk box

    Verification mail can be received by spam.

If you still can't receive the verification code even after retrying, please contact customer support and a representative will assist you in resolving the issue.