1) Live event is canceled or postponed to a later date.
- Full refund
2) Cancellation and Refund by a simple change of mind.
- Cancellation requests for purchased live event tickets can only be made up to 3 days (72 hours prior) prior to the event.
- 3 days before the start of the live event: full refund
- 2 days before the start of the live event: no refund
There is no cancellation fee deducted for ticket cancellation.
May take 1 to 30 business days from the date of cancellation request depending on the payment method. Please contact the payment method’s Customer Service for more information and questions.
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