General
- Live event does not start. Or I can't hear the sound.
- Presented Live Ticket Cancellation and Refund Policy
- The website is not working correctly.
- I bought a ticket. How do I watch the event?
- I bought a ticket, but when I logged in again, there was no ticket.
- I bought a ticket, but I didn't receive the checkout confirmation email.
- Do I need to download the app to watch the event?
- The page cannot be accessed, or the player does not see the image and only displays a black screen.
- An error occurs on the PayPal Sign-up page when I input the birthday date
- How many devices can I watch at the same time with one ticket?
- Live event does not start. Or, I can't hear the sound.
- Presented Live Ticket Cancellation and Refund Policy
- System Requirements for Presented LIVE service.
- Enable JavaScript in your browser
- Clear cache & cookies
- Buy a ticket
- Notice of Convenience Store Payment
- Participating the event via ZOOM
- Presented LIVE Service Guide