- The Mnet Plus Customer Center is now operated separately.
- Announcement regarding Presented LIVE's account system
- Notice of Temporary Suspension of PayPal Service
- Notice: Revision of Presented LIVE Terms of Service
- Live event does not start. Or I can't hear the sound.
- Presented Live Ticket Cancellation and Refund Policy
- The website is not working correctly.
- I bought a ticket. How do I watch the event?
- I bought a ticket, but when I logged in again, there was no ticket.
- I bought a ticket, but I didn't receive the checkout confirmation email.