Amendments to the Privacy Policy

Hello,

We would like to inform you that the Privacy Policy will be amended as follows. 

1. Reason for the Amendment

• youmeOn’s Service Name Change
• Updating the Privacy Policy
• Addition of LiNC subscription service

2. Amended Contents

[Before Amendments]

2. Collection of Personal Information

Service	Information to be collected
youmeOn	For signup: [required] nickname, profile image For ticket purchase and cancellation: [required] Purchaser information (email, mobile phone number), ticket purchase/cancellation/refund information, payment information  To settle a streamer's ticket sales profit: [required] resident registration number, bank, bank account number, banck account holder’s name

 

3. Use of personal information

The Company uses personal information for the purposes of member administration, service provision, and improvement, new service development, etc.

4. Provision and Entrustment of Personal Information

Domestic Entrusted Company

Entrusted company	Entrusted tasks
Amazon Web Service, Inc.	IDC for the operation of Service

 

International Entrusted Company

Entrusted company	Information Management Officer	Purpose	Items to be transferred	Country	Transfer Date and Method	Use Period
ActiveCampaign, LLC.	[e-mail]	Email delivery to the users	email	United States	Transmitted via the network when the Member uses the Service.	Until the withdrawal from the Service or termination of the consignment agreement

 

8. User’s Rights and the Means of Exercising those Rights

STAYGE Labs is committed to protecting the User’s rights.

The User can request to view, modify, delete, or suspend the processing of their personal information at any time.

More specifically, the User can adjust settings or delete the account in the Services. The User can also contact the Customer Center and submit a request in writing or via email. The Company will take immediate actions upon receiving such a request.

If the User requests to correct errors in personal information, the Company will not use or provide such personal information to third parties until the requested correction is made.

The User can exercise their rights through their legal representative or designated person by submitting a power of attorney to verify such representation or designation.

9. Data Protection Offer and Data Protection Manager

Data Protection Officer

• Name: Hyunsook Kang (Chief Operating Officer)
• Affiliation: Legal/PR Team
• Phone: [phone]
• email: [e-mail]

[After Amendments]

2.  Personal Information we process 

Service	Information to be collected
LiNC	For signup: [required] nickname, profile image For ticket purchase and cancellation: [required] Purchaser information (email, mobile phone number), ticket purchase/cancellation/refund information, payment information  To settle artists profit: [required] resident registration number, bank, bank account number, banck account holder’s name

3. Purposes of processing personal information 

The Company uses personal information for the purposes of member administration, service provision, and improvement, new service development, etc.

4. Provision and Entrustment of Personal Information

Domestic Entrusted Company

Entrusted company	Entrusted tasks
Amazon Web Service, Inc.	IDC for the operation of Service
Google Play Stroe	Processing in-app payments
Apple App Store	Processing in-app payments

International Entrusted Company

Entrusted company	Information Management Officer	Purpose	Items to be transferred	Country	Transfer Date and Method	Use Period
ActiveCampaign, LLC.	[e-mail]	Email delivery to the users	email	United States	Transmitted via the network when the Member uses the Service.	Until the withdrawal from the Service or termination of the consignment agreement
Paymentwall	[e-mail]	Electronic payment services	User ID, payment method, payment amount, time of payment, country where payment is made	United States	Transmitted via the network when the Member uses the Service.	Until the withdrawal from the Service or termination of the consignment agreement
Zendesk	[e-mail]	Operate a customer contact system	Email, inquiry, purchase history, payment method	United States	Transmitted via the network when the Member uses the Service.	Until the withdrawal from the Service or termination of the consignment agreement

• Methods, Procedures, and Effects of Refusing Overseas Transfer of Personal Information: Data subjects can refuse the overseas transfer of personal information by contacting the company’s personal information management department or by not agreeing to the terms and conditions during the registration process. However, if you refuse the overseas transfer of personal information, you will not be able to use the service.

8. Rights and Obligations of Data Subjects and Their Legal Representatives, and Methods of Exercising Such Rights

STAYGE Labs is committed to protecting your rights.

1. Data subjects can exercise their rights (hereinafter referred to as "exercise of rights") at any time, including the right to request access, rectification, deletion, suspension of processing, or withdrawal of consent for personal data held by STAYGE Labs, as well as the right to object to automated decision-making or request an explanation thereof.
2. The exercise of rights may be made to STAYGE Labs through written form, electronic mail, or facsimile (FAX), in accordance with Article 41, Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act, and STAYGE Labs will respond to such requests without delay.
3. The exercise of rights can also be carried out by a legal representative of the data subject or a delegated agent. In this case, a power of attorney in accordance with Form No. 11 of the “Notice on the Methods of Personal Information Processing” must be submitted.
4. Requests for access to personal data and suspension of processing may be restricted in accordance with Article 35, Paragraph 4, and Article 37, Paragraph 2 of the Personal Information Protection Act.
5. Requests for rectification and deletion of personal data cannot be made if the personal data is specified as a collection target under other legal regulations.
6. When responding to requests for access, rectification, deletion, or suspension of processing in accordance with the rights of the data subject, STAYGE Labs will verify whether the person making the request is the data subject or a legitimate representative.

9. Data Protection Offer and Data Protection Manager

Data Protection Officer

• Name: Hyunsook Kang (Chief Operating Officer)
• Affiliation: Management Strategy Department 
• Phone: [phone]
• Email: [e-mail]

Data Protection Manager

• Name: Soohyang Kim
• Affiliation: Management Strategy Department
• Phone: [phone]
• Email: [e-mail]

3. The amended Privacy Policy will take effect on September 30, 2024.

If you do not agree to the amendment to the Privacy Policy, you may cancel your membership. 

• How to cancel your membership
  1) Login → 2) My Account → 3) Account setting → 4) Personal information  → 5) Unregister
• Contact: Help Center

Thank you.